Home/Speed-to-Lead

Reply in seconds.
Not hours.

Form fills, Facebook Lead Ads, quote requests — most trades reply hours later, if at all. LeadSafe is on the phone in under 30 seconds, qualifying and booking before the customer's opened a competitor's tab.

/ ILLUSTRATIVE — EARLY ACCESS
11.7s
Avg. response
×3.4
Booked-rate lift
78%
Win rate · first to call
† 78%: Oldroyd / MIT / InsideSales. Other figures from early-access accounts.
/ LIVE QUEUE
00:00.00
/ Time since first enquiry
Web form — solar quote
Called back · 09s
Booked
Meta lead — boiler breakdown
Qualifying · 47s
Live
Competitor's lead — roof repair
Still no reply · 4m 12s
Cold
Anonymous · plumbing enquiry
No response · 2h 11m
Lost
78% of buyers go with the first business that calls back (Oldroyd / MIT / InsideSales)
Reply within 1 minute = 391% higher conversion (Velocify)
A 5-minute delay drops conversion by 80% (Harvard / InsideSales)
78% of buyers go with the first business that calls back (Oldroyd / MIT / InsideSales)
Reply within 1 minute = 391% higher conversion (Velocify)
A 5-minute delay drops conversion by 80% (Harvard / InsideSales)

The lead doesn't wait. They click the next ad.

You spent the money to get the click. The form got filled. The lead is in the system. Then you're up a ladder, on a call-out, on the M25 — and hours later you finally call them back. By then they've already booked your competitor.

This isn't a marketing problem. It's a response problem. The trades winning the most jobs aren't doing it with better ads. They're doing it because they called back first.

You weren't losing leads. You were leaking them — one slow callback at a time.— The leak nobody's measuring

LeadSafe is built for one thing: be the first voice your inbound enquiry hears, qualify them properly with trade-specific questions, and put a confirmed appointment in your diary before your competitor's CRM has even pinged.

What changes when you call back in 12 seconds instead of 12 hours.

3.4×
/ More booked
Early-access trades have seen up to 3.4× the booked rate. Illustrative — your numbers will vary.
£8.2k
/ Recovered/month
Illustrative recovered revenue — based on early-access account ranges.
11s
/ First contact
From form submit to LeadSafe live on the phone, fully briefed.
0
/ Slow callbacks
No "we'll get back to you tomorrow." Every form gets a call now.

Four steps. Under a minute, end to end.

/ 01 — TRIGGER
0s
Lead lands.
Webhook fires the second a lead hits your form, Facebook Lead Ad, lead-gen platform, or quote tool.
/ 02 — REACH
30s
Calls + texts together.
LeadSafe phones the customer and fires an SMS confirming who's calling. They pick up because they recognise your business name.
/ 03 — QUALIFY
50s
Captures what matters.
Trade-specific structured discovery — system type, fault, urgency, postcode, budget — so you arrive briefed.
/ 04 — BOOK
60s
Slot in your diary.
Reads your real calendar, books the survey or visit, sends SMS confirmation, drops the qualified lead into your CRM.

Briefs the customer better than you would.

/ ROOF / PROPERTY

Roof type, pitch, age.

For solar and roofing — captures roof material, orientation, shading, and any access concerns.

/ SYSTEM / SPEC

Boiler, fuse box, system age.

For heating, plumbing, and electrical — captures make, model, last service, and any prior faults.

/ URGENCY

Emergency, soon, or scoping.

Sorts no-heat-no-hot-water emergencies from quote-shopping. Routes high-urgency to your callback queue.

/ COVERAGE

Postcode + service area.

Confirms they're inside your patch before booking. Politely declines and refers if they're not.

Built for the way trades actually work.

/ Solar installers

Lead asks for a quote on Checkatrade. 30 seconds later LeadSafe is on the phone capturing roof type, energy bills, and EV charger interest — and books the survey for Saturday.

/ Heating engineers

Boiler lockout enquiry comes in via web form. LeadSafe rings, captures the fault code, confirms postcode, and books the same-day call-out at your next available slot.

/ Roofers

Storm-damage form fill on a Sunday night. LeadSafe rings within 30 seconds, captures urgency, photos URL, and books the inspection for Monday morning.

Speed-to-Lead is one of three.

Stop being the second call.

30-minute demo. We'll show you exactly how LeadSafe handles your worst inbound enquiry — live, in your business.